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28 results found

  1. variable CPU temp thresholds depending on CPU Types and Specs

    10 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Ken DeBauche supported this idea  · 

  2. White label customer support portal

    38 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ken DeBauche supported this idea  · 

  3. Contract billing option for "Work from Home"

    19 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ken DeBauche supported this idea  · 

  4. Add Product dropdown option on Contracts

    11 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ken DeBauche supported this idea  · 

  5. Bulk Add Contract to all Customers

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Ken DeBauche supported this idea  · 

  6. contract

    10 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Ken DeBauche supported this idea  · 

  7. Assign Multiple Contracts to One Ticket

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Ken DeBauche supported this idea  · 

  8. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    172 votes

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    27 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ken DeBauche supported this idea  · 
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