Skip to content
← Got a new feature idea? Share it!

Settings and activity

6 results found

  1. Edit Ticket Notes

    247 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Yvette McLeod supported this idea  · 

  2. Knowledge

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Yvette McLeod supported this idea  · 

  3. Tickets reordering

    29 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Yvette McLeod supported this idea  · 

  4. Add spell check in ticket input

    70 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Yvette McLeod supported this idea  · 

  5. Email technician when they have been @ tagged on an internal note of a ticket

    323 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Yvette McLeod supported this idea  · 

  6. Mobile Device Management

    2,289 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Yvette McLeod commented  · 

    This would be a welcome addition to our Atera dashboard.
    I second those solutions mentioned in below comments.
    Both Android and iOS devices are required.
    Free or affordable management of mobile devices, the licensing costs of Intune ongoing
    Locking down devices for installs.
    Ability to flash the device with a company image.
    Remote assistance
    Installation and removal of applications
    Software configuration
    Find device functionality.
    Monitoring
    Restore to factory defaults
    Onboarding of new devices
    Yes please and Thank you.

    Yvette McLeod supported this idea  ·