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6 results found

  1. Edit Ticket Notes

    238 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yvette McLeod supported this idea  · 

  2. Knowledge

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yvette McLeod supported this idea  · 

  3. Tickets reordering

    26 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yvette McLeod supported this idea  · 

  4. Add spell check in ticket input

    69 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yvette McLeod supported this idea  · 

  5. Email technician when they have been @ tagged on an internal note of a ticket

    281 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yvette McLeod supported this idea  · 

  6. Mobile Device Management

    2,255 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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    Yvette McLeod commented  · 

    This would be a welcome addition to our Atera dashboard.
    I second those solutions mentioned in below comments.
    Both Android and iOS devices are required.
    Free or affordable management of mobile devices, the licensing costs of Intune ongoing
    Locking down devices for installs.
    Ability to flash the device with a company image.
    Remote assistance
    Installation and removal of applications
    Software configuration
    Find device functionality.
    Monitoring
    Restore to factory defaults
    Onboarding of new devices
    Yes please and Thank you.

    Yvette McLeod supported this idea  ·