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7 results found

  1. Automatic Time Entry recording (for billing of automation)

    1 vote

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Kelly Sutherland shared this idea  · 

  2. Ticket automation, time spent

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Kelly Sutherland supported this idea  · 

  3. Ability to bill time entries rather than entire ticket

    25 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Kelly Sutherland supported this idea  · 

  4. View multiple screens on Splashtop at the same time.

    634 votes

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    33 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Kelly Sutherland supported this idea  · 

  5. Display a pop up message before and after an automation and patch task

    37 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kelly Sutherland supported this idea  · 

  6. Customizable Step by Step Task Automation

    10 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Kelly Sutherland commented  · 

    I would really like to see the Automation Profile run scripts in the exact order defined.

    Also, ideally an optional notification to the user that automation is running, and again once it's completed.

    It seems counter intuitive have to create one script to get things done in the correct order when I already have all the scripts I need individually.

    Kelly Sutherland supported this idea  · 

  7. Password Manager

    258 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Kelly Sutherland commented  · 

    Totally agree with support for MFA support. ITglue has a great implementation of MFA support and it works well. Would love to see this.

    Kelly Sutherland supported this idea  ·