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  1. MS Office Updates

    774 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Shane Farmer supported this idea  · 

  2. Hardware inventory

    649 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Shane Farmer supported this idea  · 

  3. Option to assign multiple contacts to a ticket.

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer commented  · 

    Even been able to add a CC email address to ticket replies would be beneficial. Supprised this has not been picked up as other RMM have this feature

    Shane Farmer supported this idea  · 

  4. Assign multiple technicians to a ticket

    402 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  · 

  5. Multiple Ticket Boards

    20 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  · 

  6. Ability to select multiple contacts when creating new ticket

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  · 

  7. Multiple contacts for a single ticket

    21 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  · 

  8. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  ·