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8 results found

  1. MS Office Updates

    775 votes

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    We’ll send you updates on this idea

    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Shane Farmer supported this idea  · 

  2. Hardware inventory

    653 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Shane Farmer supported this idea  · 

  3. Option to assign multiple contacts to a ticket.

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer commented  · 

    Even been able to add a CC email address to ticket replies would be beneficial. Supprised this has not been picked up as other RMM have this feature

    Shane Farmer supported this idea  · 

  4. Assign multiple technicians to a ticket

    404 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  · 

  5. Multiple Ticket Boards

    20 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  · 

  6. Ability to select multiple contacts when creating new ticket

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  · 

  7. Multiple contacts for a single ticket

    21 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Shane Farmer supported this idea  · 

  8. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Shane Farmer supported this idea  ·