Settings and activity

4 results found

1. Assigned Technician does NOT receive notifications if another Tech is set at the contact

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Matt Driver shared this idea  ·  Jul 13, 2023

2. Email technician when they have been @ tagged on an internal note of a ticket

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matt Driver supported this idea  ·  Jul 13, 2023

3. Create & Due Dates for Tickets

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matt Driver commented  ·  Jun 21, 2023  ·  Edit…  ·  Delete…

   We need to be able to set a Due Date and either get emailed when the date is met or at least show in the dashboard.

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   Matt Driver supported this idea  ·  Jun 21, 2023

4. Alert when agent uninstalled

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Matt Driver supported this idea  ·  May 10, 2023