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  1. 173 votes

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    Mike Merson commented  · 

    Instead of being required to create a new ticket in order to schedule a time for it to trigger, it would be great to take an existing ticket and have it re-open or re-posted to open at a specific time/date.
    A lot of our clients will need to be reached out to on a following Monday and having all the information there would be great

  2. 926 votes

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    Mike Merson supported this idea  · 
  3. 1,755 votes

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    Mike Merson supported this idea  ·