Instead of being required to create a new ticket in order to schedule a time for it to trigger, it would be great to take an existing ticket and have it re-open or re-posted to open at a specific time/date.
A lot of our clients will need to be reached out to on a following Monday and having all the information there would be great
Instead of being required to create a new ticket in order to schedule a time for it to trigger, it would be great to take an existing ticket and have it re-open or re-posted to open at a specific time/date.
A lot of our clients will need to be reached out to on a following Monday and having all the information there would be great