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172 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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889 votes
Mike Merson supported this idea ·
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1,724 votes
Mike Merson supported this idea ·
Instead of being required to create a new ticket in order to schedule a time for it to trigger, it would be great to take an existing ticket and have it re-open or re-posted to open at a specific time/date.
A lot of our clients will need to be reached out to on a following Monday and having all the information there would be great