Settings and activity

7 results found

1. Auto-Capture of Scheduled Activities as Time Entries in Tickets

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Robin Nordlander shared this idea  ·  Nov 20, 2023

2. Email Forwarding from Tickets Without Altering Content or Requester

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robin Nordlander shared this idea  ·  Nov 20, 2023

3. Mandatory Time Entry via Automation Rule or Settings Checkbox

   3 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robin Nordlander shared this idea  ·  Nov 20, 2023

4. Assign multiple technicians to a ticket

   409 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Robin Nordlander supported this idea  ·  Nov 20, 2023

5. Activity Status "Awaiting on customer reply" should stop the SLA as well

   111 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robin Nordlander supported this idea  ·  Nov 20, 2023

6. Mobile App major issues

   8 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Robin Nordlander shared this idea  ·  Oct 24, 2023

7. Mobile application

   2 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Robin Nordlander shared this idea  ·  Oct 24, 2023