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4 results found

  1. In Ticket Automation Rules, Add "Action Type" to assign a ticket to a specific Contact or customer

    7 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lior Narinsky supported this idea  · 
    Lior Narinsky shared this idea  · 

  2. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lior Narinsky supported this idea  · 

  3. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Lior Narinsky supported this idea  · 

  4. Give our technicians the option to Assign an existing ticket to another contact, without the "Manage Contacts" permission.

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lior Narinsky shared this idea  ·