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4 results found

  1. In Ticket Automation Rules, Add "Action Type" to assign a ticket to a specific Contact or customer

    5 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lior Narinsky supported this idea  · 
    Lior Narinsky shared this idea  · 

  2. Schedule existing tickets

    172 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lior Narinsky supported this idea  · 

  3. Mobile Device Management

    2,277 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Lior Narinsky supported this idea  · 

  4. Give our technicians the option to Assign an existing ticket to another contact, without the "Manage Contacts" permission.

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lior Narinsky shared this idea  ·