Settings and activity

35 results found

1. Annouments Board in Customer Portal

   30 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alexander Versluis supported this idea  ·  Feb 8, 2022

2. Adding Notes - Documentation

   95 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Alexander Versluis supported this idea  ·  Feb 8, 2022

3. exactonline

   2 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

4. Change Atera invoice number before creating invoices

   30 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alexander Versluis supported this idea  ·  Feb 8, 2022

5. Billing Batch Show Tickets

   13 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alexander Versluis supported this idea  ·  Feb 8, 2022

6. Contracts with a travel costs

   11 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Alexander Versluis supported this idea  ·  Feb 8, 2022

7. Ability to add custom fields to Invoice

   36 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 

   Alexander Versluis supported this idea  ·  Feb 8, 2022

8. Improved Billing

   276 votes

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   Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Alexander Versluis supported this idea  ·  Feb 8, 2022

9. portal

   7 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Alexander Versluis shared this idea  ·  Feb 8, 2022

10. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

    16 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

11. add an option/button to send / resend a user's customer portal to the user

    50 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

12. additional information in customer portal

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Alexander Versluis supported this idea  ·  Feb 8, 2022

13. Closed and Resolved Ticket on the Customer Portal

    53 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

14. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022

15. Edit Ticket Notes

    242 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Alexander Versluis supported this idea  ·  Feb 8, 2022