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  1. MS Office Updates

    765 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Greg Jaeger supported this idea  · 

  2. Export Ticket Information

    28 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Greg Jaeger supported this idea  · 

  3. ticket reporting

    9 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Greg Jaeger commented  · 

    Yes, my manager wants to know the issues, not just the number of statuses. This would be very helpful with the creation of our Knowledge Base as well.

    Greg Jaeger supported this idea  · 

  4. Project Ticket

    238 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Greg Jaeger supported this idea  · 

  5. closed ticket report

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Admin →
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    Greg Jaeger supported this idea  ·