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6 results found

  1. Edit Ticket Notes

    243 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Hutchison IT - Ben supported this idea  · 

  2. remove default ticket

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Hutchison IT - Ben shared this idea  · 

  3. The ability to Remove or Edit the default Ticket fields

    49 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Hutchison IT - Ben supported this idea  · 

  4. Default ticket priority

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Hutchison IT - Ben supported this idea  · 

  5. Add indicator on ticket that a remote session is active or when the last remote session was held

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Hutchison IT - Ben supported this idea  · 

  6. Remote Connection Report

    157 votes

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    12 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Hutchison IT - Ben supported this idea  ·