Settings and activity

6 results found

1. Email Template for Ticket Comments

   7 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Brent Howell shared this idea  ·  Aug 30, 2024

2. Set different email templates on Tickets autocreation + auto resolve ticket

   4 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Brent Howell supported this idea  ·  Aug 30, 2024

3. Ticket Automation Rules - "ticket created" email - stop email loops

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Brent Howell supported this idea  ·  Aug 30, 2024

4. Display entire ticket conversation in email template

   48 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Brent Howell supported this idea  ·  Aug 30, 2024

5. Alert renotification at custom time intervals until alert is cleared

   3 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Brent Howell shared this idea  ·  Jun 13, 2022

6. Modify/edit the time intervals for alerts

   12 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Brent Howell supported this idea  ·  Jun 13, 2022