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8 results found

  1. Ticket status color change

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Robert Clarke supported this idea  · 

  2. ticket status change

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Robert Clarke supported this idea  · 

  3. Ticket Status Colours

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Robert Clarke supported this idea  · 

  4. RAID Monitoring for servers

    373 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Robert Clarke supported this idea  · 

  5. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Robert Clarke supported this idea  · 

  6. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Robert Clarke supported this idea  · 

  7. Advanced Report Branding

    5 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Robert Clarke shared this idea  · 

  8. Ability to subscribe to tickets

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Robert Clarke shared this idea  ·