Settings and activity

8 results found

1. assign multiple email addresses to one contact

   9 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Randall East commented  ·  Jan 4, 2024  ·  Edit…  ·  Delete…

   We have multiple clients with multiple email addresses. It would be fantastic to be able to tag all of them to the client instead of having orphan tickets from those addresses.

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   Randall East supported this idea  ·  Jan 4, 2024

2. Forced log out

   25 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Randall East supported this idea  ·  Dec 6, 2023

3. Logout warning

   5 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Randall East supported this idea  ·  Nov 14, 2023

4. Threshold Event By Source Improvement

   3 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Randall East supported this idea  ·  Jul 10, 2023

5. Software install/uninstall email alert

   36 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Randall East supported this idea  ·  Jul 10, 2023

6. Bitdefender Infection Notifications

   20 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Randall East shared this idea  ·  Apr 11, 2023

7. BitDefender Mobile

   31 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Randall East supported this idea  ·  Apr 11, 2023

8. Automatically close tickets upon resolved alerts

   71 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey,

   
   

   We're considering the development of this feature allowing the resolving of tickets when alerts are resolved. I would love to hear some thoughts about your expectations and needs.

   
   

   If you'd like to discuss this, please find my calendar for booking a short meeting here: https://yakov-atera.youcanbook.me/ 

   
   

   Thank you,

   Yakov

   Randall East supported this idea  ·  Dec 8, 2021