Settings and activity

531 results found

1. Penetration Testing

   65 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

2. Alert when agent uninstalled

   1,483 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

3. Multiple devices per contact

   131 votes

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   16 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Planned  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Pubic Roadmap.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   John Dutoit supported this idea  ·  Aug 15, 2024

4. Automatically close Alert tickets when resolved

   102 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

5. Need a report to tell me which devices for a customer are eligable for Windows 11

   407 votes

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   12 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

6. Windows update roll back

   131 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

7. Free Dashboard Account

   925 votes

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   25 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

8. Allow for customization of columns on ticketing screen

   343 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

9. Customize customer portal

   31 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Jul 15, 2024

10. Show ticket time entries also on the customer portal

    20 votes

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    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jul 15, 2024

11. portal

    7 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jul 15, 2024

12. Customer Portal ready services for client

    4 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jul 15, 2024

13. Ticket Type - Tasks

    27 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jul 15, 2024

14. Ticketing Task Manager

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jul 15, 2024

15. Email technician when they have been @ tagged on an internal note of a ticket

    326 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Jun 9, 2024

16. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    John Dutoit commented  ·  Mar 27, 2024  ·  Edit…  ·  Delete…

    For us, it is also essential to have this possibility, thank you

    Save Submitting...
    John Dutoit supported this idea  ·  Dec 16, 2021

17. Hardware inventory

    649 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    John Dutoit supported this idea  ·  Mar 12, 2024

18. Multiple Support Addresses

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

19. Generate a WARNING requiring confirmation if you try to delete a ticket with time entries in it

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024

20. Ticket Timers

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Feb 21, 2024