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4 results found

  1. Edit Ticket Notes

    235 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brad Ellis supported this idea  · 

  2. Connection status to an Agent

    41 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Brad Ellis shared this idea  · 

  3. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Brad Ellis supported this idea  · 

  4. show status of active Helpdesk Agents

    10 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Brad Ellis shared this idea  ·