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  1. Project Ticket

    205 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    dennis commented  · 

    The ticket should be excluded from SLA Counting!
    Project tickets should have it's own queue, the nature of a project ticket is that it's open for a longer time than a support ticket. A separate flow for project would be very nice.

    dennis supported this idea  · 

  2. Adding Notes - Documentation

    77 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    dennis supported this idea  ·