Settings and activity
8 results found
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12 votes
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Phil Burke
shared this idea
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4 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Phil Burke
supported this idea
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7 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Phil Burke
supported this idea
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11 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Phil Burke
supported this idea
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162 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Phil Burke
supported this idea
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40 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Phil Burke
shared this idea
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48 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Phil Burke
commented
Completely agree with Andrew's comment. This is a potential security issue. Just because a temporary staff member opens a ticket, doesn't mean they should have access to the entire history of issues for everyone from the janitor to the CEO.
Phil Burke
supported this idea
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223 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Phil Burke
commented
The ability to edit Ticket entries, in particular private notes. I often use them to create a list of things that need to be done, or possible solutions to try on a particular ticket and creating a new note each time seems a waste.
Phil Burke
supported this idea
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I see that you can 'Duplicate' contracts, but it still seems a little counter intuitive to me. Also surprised that there doesn't seem to be a way to 'completely' edit a customer... ie default contract etc.