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  1. Sync Directory Services

    208 votes

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    Under Review  ·  7 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    André Horvath commented  · 

    The ultimate solution would allow end users to log into the Customer Portal to submit a support ticket using the same credentials as active directory.

  2. Add Bios date in Auditor Report - help create list of replacement PC

    35 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The
    feature you requested is currently being
    considered for development. Please be patient
    as the process can take a while or even stall to
    make way for other features. We’ll update you
    once it’s been implemented and released!

    An error occurred while saving the comment
    André Horvath commented  · 

    Report needed to to show computers older than 7 years so that the client can budget for yearly hardware replacement. With Labtech I used to use the BIOS date to determinate the age. Option 2 is to use Lenovo, HP or Dell to determine the manufacturer's date the same way these sites can tell you if there is any warranty left on the system.