Settings and activity

37 results found

1. Default Number of tickets displayed

   5 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 5, 2022

2. SNMP given by Atera directly

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   John Parker supported this idea  ·  Jun 5, 2022

3. Helpdesk Agent for Mac OS

   19 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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4. Ability to remote silently

   9 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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5. Develop Atera better rather than suggesting feature updates that get ignored

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   John Parker shared this idea  ·  May 29, 2022

6. firewall

   5 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

7. More Snippets

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

8. Add 'last technician note' as a snippet for email templates

   26 votes

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   10 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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9. Better Formatting for Replies

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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10. Display entire ticket conversation in email template

    45 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

11. allowing us to use a certain template when selecting "Send ticket reply to contacts by email"

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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12. Email template be applicable to the reply section

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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13. Employee Onboarding/Offboarding Feature

    856 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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14. Network Discovery: Security Audit

    963 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    John Parker supported this idea  ·  Oct 10, 2021

15. Documentation Management

    1,241 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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16. Complex rules for alerts generation

    178 votes

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    Under Review  ·  9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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17. Sophos Integration

    659 votes

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    Under Review  ·  27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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