Settings and activity

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1. sites page

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

2. Search; default exclude closed/resolved tickets

   3 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

3. Loose the childish wording in information messages such as Drat, and Phew

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

4. Feature Roadmap

   32 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

5. Searchable and Reportable Custom Fields

   64 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

6. Give us the ability to customize the GUI theme.

   11 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

7. Allow us to place Fields anywhere in Ticket and be able to remove Product Family

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

8. Add next/previous button on ticket view

   6 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

9. customers show on hold

   4 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

10. Old UI Layout With The New Features

    6 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

11. Choose number of devices to view per page

    171 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

12. Drag and drop tickets to arrage thier oreder

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

13. IP-Adress next to devicename

    19 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

14. Related Agent

    3 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

15. auto-correct or spell check on ticket response

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

16. show cellphone number on contact card in desktop/browser

    3 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

17. To the right of Metics it would be nice to have a dropdown that let you pick between different metrics that we could see.

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

18. Cancel in progress scripts

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

19. UI Scaling, Fonts

    12 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

20. refresh

    27 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024