Settings and activity

570 results found

1. Search; default exclude closed/resolved tickets

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

2. Loose the childish wording in information messages such as Drat, and Phew

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

3. Feature Roadmap

   34 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

4. Searchable and Reportable Custom Fields

   66 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

5. Give us the ability to customize the GUI theme.

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

6. Allow us to place Fields anywhere in Ticket and be able to remove Product Family

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

7. Add next/previous button on ticket view

   6 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

8. customers show on hold

   4 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

9. Old UI Layout With The New Features

   7 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 23, 2024

10. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

11. Drag and drop tickets to arrage thier oreder

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

12. IP-Adress next to devicename

    20 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

13. Related Agent

    4 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

14. auto-correct or spell check on ticket response

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

15. show cellphone number on contact card in desktop/browser

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

16. To the right of Metics it would be nice to have a dropdown that let you pick between different metrics that we could see.

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

17. Cancel in progress scripts

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

18. UI Scaling, Fonts

    12 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

19. refresh

    28 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024

20. Highlight hovered row in Devices tab for client, similar to the Customers page.

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Mar 23, 2024