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5 results found

  1. Ability to enable or disable the generation of screenprint when creating new ticket using ctrl+f12

    1 vote

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Ulrik Müller shared this idea  · 

  2. quick click to assign ticket to myself

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  3. Assign multiple technicians to a ticket

    386 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

  4. Option to Remove Seconds

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ulrik Müller supported this idea  · 

  5. Network Discovery: Security Audit

    947 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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