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  1. 12 votes

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    Support IT aanspreekpunt shared this idea  · 
  2. 329 votes

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    Support IT aanspreekpunt commented  · 

    Add customizable links. Add a link to knowledge base in it
    Want customers to check the KB first instead of creating a ticket.

  3. 51 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support IT aanspreekpunt shared this idea  · 
  4. 1,509 votes

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