Settings and activity
4 results found
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12 votes
Support IT aanspreekpunt shared this idea ·
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338 votes
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314 votes
An error occurred while saving the comment Support IT aanspreekpunt commented
The new layout is not productive. The spacing is to wide to view the ticket status in 1 look. For example the SLA part or waiting for technician respone. Its to far apart
The previous layout was way more productive/better view.
I like the filtering and ease of use with the dropdown for status/pending/open
Please consolidate the new view more for the tickets.
Support IT aanspreekpunt supported this idea ·
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1,549 votes
Add customizable links. Add a link to knowledge base in it
Want customers to check the KB first instead of creating a ticket.