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  1. axcient x360Cloud integration for M365

  2. Display entire ticket conversation in email template

  3. Choose colour of internal notes and replies

  4. servicesM8

  5. Make all custom fields available in scripts

  6. Alter ticket UI to better integrate with Ticket properties

  7. to keep tickets once customer closed

  8. Ability to change To: in ticket

  9. Legacy View  ·  Declined

  10. Realtime temperature display

  11. Value parsing in OID values

  12. manually update device information

  13. Assigned Group Feature Needed

  14. Provide the ability to run a report with all customers selected

  15. Intune integration

  16. make email not a required field for a contact

  17. Logged in user history

  18. Ability to have a quick reply template automatically selected

  19. Add Bitlocker recovery key to Device Details  ·  Released

  20. Ticket email automation

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