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  1. Information Security Risk

  2. Number of all devices per customer

  3. Barracuda Cloud-to-Cloud Backups Integration

  4. axcient x360Cloud integration for M365

  5. Automated ticket closing based on criteria.  ·  Released

  6. Activity Status Ticket Flow Rule

  7. Assign Ticket Forms to Customer

  8. Display entire ticket conversation in email template

  9. servicesM8

  10. Choose colour of internal notes and replies

  11. Realtime temperature display

  12. to keep tickets once customer closed

  13. Alter ticket UI to better integrate with Ticket properties

  14. Value parsing in OID values

  15. manually update device information

  16. Peripheral detection?

  17. Provide the ability to run a report with all customers selected

  18. We need a feature of API – getting a list of installed applications per agent.

  19. Legacy View

  20. Intune integration

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