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  1. unassigned  ·  Archived

  2. Knowledge Base Customization

  3. Activity Status Ticket Flow Rule

  4. Automated ticket closing based on criteria.  ·  Released

  5. Information Security Risk

  6. API Contacts (MSP)

  7. axcient x360Cloud integration for M365

  8. Barracuda Cloud-to-Cloud Backups Integration

  9. Number of all devices per customer

  10. Choose colour of internal notes and replies

  11. Display entire ticket conversation in email template

  12. servicesM8

  13. Make all custom fields available in scripts

  14. Alter ticket UI to better integrate with Ticket properties

  15. ipfire & ipCop - Agent

  16. Ability to change To: in ticket

  17. Legacy View  ·  Declined

  18. Value parsing in OID values

  19. manually update device information

  20. to keep tickets once customer closed

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