31 results found
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Software Patches on Patch Management
We now have the Patch Management Page on Atera, which is useful but it would be great if there were a tab within that for Software Patches, as we can already see something similar looking per device.
31 votesHi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users: KB Link
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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Windows update roll back
It would be great to have a feature to allow for Microsoft patch roll back built into the product. This would be great when Microsoft puts out a patch that does not function as expected and thus affecting machine performance and/or non-functioning.
Every product that I have used in the past offers this feature.
138 votesHi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users.
KB: https://support.atera.com/hc/en-us/articles/18960418262812-Patch-management-install-patches-and-software-updates#UninstallWindowspatches
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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could we implement something where if a device was offline for 60 days for example it would automatically retire the device?
could we implement something where if a device was offline for 60 days for example it would automatically retire the device?
1 voteHi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users.
KB on the matter: https://support.atera.com/hc/en-us/articles/360024233874-Define-a-retired-device
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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Windows 11 patching
Windows 11 patching
110 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
Please see our KB for more information: https://support.atera.com/hc/en-us/articles/360017733079-Windows-version-upgrade
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Devices - "Restart Pending" (filter / report)
Have a “Restart pending” if needed visible on the device page in the customer section as well.
80 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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Patch management Policy - add prompt user to reboot
Currently the only option when installing patches via a patch management policy is 'Reboot if needed', from what I have been told by Atera support this will automatically reboot the computer even if a user is logged in and actively working
Can you add an option called ' Reboot if needed - Prompt user' which means they choose when to reboot and not just automatically reboot their device
370 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
Please see the Windows Updates restarts options here: https://support.atera.com/hc/en-us/articles/5499183257884-Configuration-policies#Availableconfigurations
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auto install software based on policies upon enrollment
For the policies section: it should be possible to select what applications or software is installed on every machine after Atera agent installation.
Example, Policy for marketing: every device under the marketing policy will have XXX packages installed. And If I take out devices out of this policy, the apps get uninstalled.
50 votesHi, thank you so much for voting on this idea.
This option is available by adding a software bundle under the IT Automation profiles with the "Run on newly installed agents".
If you need any assistance, please reach out to support@atera.com and they would be happy to help.
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Use Local Time Zone for Automation Profiles
The ability to schedule automation profiles to run based on a device's local time rather than using the General Time Zone setting. For example, an OS patching automation profile that runs at 11am will run at 11am across every country/location regardless of timezone difference. Currently, the limitation is that if the profile is run at 11am and your selected timezone in Atera is set to '(UTC) - Dublin, Edinburgh, Lisbon, London', then this creates a problem where the profile runs in the middle of the night for users in Australia, which then means they won't get patched at the right…
55 votesHi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users.
KB on the matter: https://support.atera.com/hc/en-us/articles/360001801568-Automate-patch-management-via-automation-profiles#Timezonepreference
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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Supporting a private custom software repository
Chocolatey and Homebrew have over 5000 apps, and pushing in new apps is also easy.
However, we heard that some of you would like their own software package repository and install software only from there.
Tell us what you think1,197 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
Please refer to our knowledge base article for more information: https://support.atera.com/hc/en-us/articles/8883471350556-Private-software-repository
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Script library
Adding useful, Atera built-in scripts, as well as a community script repository.
317 votes -
Delay Reboot
Would like the ability for users to delay reboot or have some control that they can adjust or delay a reboot. That is so if they are in a video meeting or etc it just doesn't reboot
44 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
Please check out this kb article with the Windows Updates restart options: https://support.atera.com/hc/en-us/articles/5499183257884-Configuration-policies#Availableconfigurations
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Latest Version in Software Bundles
Software bundles can currently only be created with a specific version of an application. E.g. Adobe Acrobat Reader DC in version: 2021.005.20058, but Chocolatey can always install the latest version.
It should be possible to make bundles that install e.g. Adobe Acrobat Reader DC in the latest version. Otherwise the packages often have to be adapted.
187 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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Patch approval
Ability to approve patch for release date (install only if before date or older than days).
Ability to don't approve specific ones (es. do not approve KBxxxxxx).We usually postpone installing patches on clients for a few days and manually approve the patch for servers, blocking approval of patches based on their release date.
This allows us to test them and block the installation of specific patches in case we encounter problems.118 votesGreat news! This feature has been released! Thank you for helping shape Atera. You can learn more about our new patch approval here: https://support.atera.com/hc/en-us/articles/7887279377564-Patch-Approval
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IT automation Packages Persistency
Commands continuity in case of any termination (reboot, shutdown, manual abort etc.)
166 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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Self Service Portal for Software Installation
I would like to give users (even without administrative rights) the possibility to install software via a self service portal. And not only via Chocolatey, but also via script.
27 votesOur self-serve portal is currently available via IT Autopilot addon, which you can learn about more here.
However, we find this is an interesting suggestion. For the time being, it could be possible to enable this solution via contacting your Customer Success Manager, based on your specific use-case.
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Devices List: Adding an Indication of Available Patches
For each device, see available patches at a glance.
140 votes -
Upgrade to windows 11
Automate upgrade to Windows 11 directly from Atera
21 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
Please refer to our knowledge base for more information: https://support.atera.com/hc/en-us/articles/360017733079-Windows-version-upgrade
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Hide Excluded patches when counting available updates
Being able to remove a patch in its entirety from the patch management, instead of it being marked as "Excluded". Not show computers with excluded patches as computers with missing patches in reports or in the agent status.
57 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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ability to schedule a one time reboot on a server after hours
ability to schedule a one time reboot on a server after hours
17 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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Software Install Logs
Currently when software is installed via Chocolatey, there are no logs or records available from within the Atera Web UI
If a software package install fails for example, we get an alert saying that something failed and to check the device log files, but in order to do that, we either need to remote on or use a remote command prompt / powershell prompt
There should be an integrated way to view the log files from the Atera interface without having to go looking through the PC.
12 votesThanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
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