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  1. Bulk On-Demand Software Inventory update / Software Inventory needs to show accurate information

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    14 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We have consolidated similar ideas into this thread: http://atera.uservoice.com/forums/936306/suggestions/44003652


    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team

    Bronson Smith supported this idea  · 
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    Bronson Smith commented  · 

    Subject: Feature Request – Global / Bulk “Software Inventory Refresh” for Online Devices > > As a customer managing many endpoints, I need a way to refresh the Software Inventory for all currently online devices in bulk, instead of opening each device, going to Live Manage → Software Inventory, and clicking Refresh individually. > > Ideal behavior: > - In the Devices view, allow selecting all Online devices and choosing an action like “Refresh Software Inventory” from the top action bar. > - The refresh can be queued and executed when each device next checks in / sends a heartbeat, so it’s resilient even if some go offline mid‑operation. > - Once completed, reports should reflect the updated software state across all targeted devices without requiring per-device manual intervention. > > Why this matters: > - I rely on software reports to verify that specific applications have been uninstalled across my tenant. > - Today, some machines still show software that should be removed simply because their Software Inventory hasn’t been manually refreshed, even though the devices are online. > - Manually forcing a refresh one device at a time is extremely time‑consuming and slows down bulk management work. > > A bulk / scheduled software inventory refresh tied to device check‑ins would significantly improve accuracy of reporting and reduce operational overhead for managing multiple devices.