Settings and activity

65 results found

1. Automatically close Alert tickets when resolved

   218 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 17, 2025

2. Improve adding Manual Time Entries

   228 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 6, 2025

3. custom field/form: checkbox with dependencies

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Tavares shared this idea  ·  Feb 6, 2025

4. search device custom fields

   23 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Feb 6, 2025

5. Email technician when they have been @ tagged on an internal note of a ticket

   335 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Tavares supported this idea  ·  Jan 31, 2025