Settings and activity

5 results found

1. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Niek Karnaokov supported this idea  ·  Jan 10, 2025

2. Emails to other than the requester

   61 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Niek Karnaokov supported this idea  ·  Jan 10, 2025

3. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Niek Karnaokov supported this idea  ·  Jan 10, 2025

4. Portal / Form Ticket Template - Improvements (consolidated)

   39 votes

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   14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Niek Karnaokov commented  ·  Jan 10, 2025  ·  Edit…  ·  Delete…

   Could we create a multiple ticket forms.

   I would wish to create multiple ticket forms. Like 8 for SR's and serprate on for Indecents.

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   Niek Karnaokov supported this idea  ·  Jan 10, 2025

5. Approval process workflows

   57 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   Best regards,

   The Atera Team

   Niek Karnaokov supported this idea  ·  Jan 10, 2025