Settings and activity

181 results found

1. Auto-assign tickets with initial reply

   64 votes

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   14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pierric BESCHE supported this idea  ·  Dec 9, 2023

2. Powershell & CMD.exe Launch Options

   75 votes

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   9 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Pierric BESCHE supported this idea  ·  Dec 9, 2023

3. Automatic Refresh of Devices page

   27 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Pierric BESCHE supported this idea  ·  Dec 9, 2023

4. agent

   4 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Pierric BESCHE supported this idea  ·  Dec 9, 2023

5. MSP merge or collaboration

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Pierric BESCHE supported this idea  ·  Dec 9, 2023

6. White Label Login Portal For Technician

   23 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Pierric BESCHE supported this idea  ·  Dec 9, 2023

7. Change System & Tickets Date Format

   52 votes

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   16 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Pierric BESCHE supported this idea  ·  Dec 9, 2023

8. Restrict IP Permissions with subnets or include Geo blocking

   38 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Pierric BESCHE supported this idea  ·  Dec 9, 2023

9. Add second 2FA method

   14 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Pierric BESCHE supported this idea  ·  Dec 9, 2023

10. Approve scripts before executing

    35 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

11. Backup Passwords

    26 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

12. Allow multiple reply emails from Atera

    79 votes

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    17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

    Pierric BESCHE supported this idea  ·  Dec 9, 2023

13. An option to run a script when user logs on

    7 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

14. Search - Custom fields

    58 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

15. Auditability and compliance

    69 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

16. Ad reset and unlock account

    53 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

17. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

18. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

19. Activity log for when we disable a technician

    5 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023

20. Custom Fields DropDown With Dependencies Enhancement

    5 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Pierric BESCHE supported this idea  ·  Dec 9, 2023