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3 results found

  1. Auto agent assign with profile name from the signed in username of a domain computer

    1 vote

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Logan Lowder shared this idea  · 

  2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    177 votes

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    27 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Logan Lowder supported this idea  · 

  3. Auto-assign Agent to a contact

    8 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Logan Lowder supported this idea  ·