Settings and activity

3 results found

1. Auto agent assign with profile name from the signed in username of a domain computer

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Logan Lowder shared this idea  ·  Mar 14, 2024

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   192 votes

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   Logan Lowder supported this idea  ·  Mar 14, 2024

3. Auto-assign Agent to a contact

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Logan Lowder supported this idea  ·  Mar 14, 2024