Settings and activity

6 results found

1. Allow CC for Tickets created from the Portal

   36 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Noah Sacco supported this idea  ·  Apr 30, 2024

2. Custom Ticket Fields - Hidden Indicator

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Noah Sacco supported this idea  ·  Apr 9, 2024

3. Tickets reordering

   29 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Noah Sacco supported this idea  ·  Apr 9, 2024

4. Assign default values to form templates

   20 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Noah Sacco supported this idea  ·  Apr 9, 2024

5. Ticket Templates and The Service Portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Noah Sacco shared this idea  ·  Apr 1, 2024

6. Hardware inventory

   610 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Noah Sacco supported this idea  ·  Mar 25, 2024