Settings and activity
3 results found
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71 votes
Hey,
We're considering the development of this feature allowing the resolving of tickets when alerts are resolved. I would love to hear some thoughts about your expectations and needs.
If you'd like to discuss this, please find my calendar for booking a short meeting here: https://yakov-atera.youcanbook.me/
Thank you,
Yakov
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Caleb Shamo
supported this idea
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169 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Caleb Shamo
supported this idea
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297 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Caleb Shamo
supported this idea
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When alerts are created, I would like to see the amount of time between ticket creation and when the the issue was resolved. When it is resolved, I would like the ticket to close automatically. This would save lots of time spent manually closing all tickets that have already been taken care of.