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8 results found

  1. Edit Ticket Notes

    305 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Johannes Astl supported this idea  · 

  2. Email technician when they have been @ tagged on an internal note of a ticket

    334 votes

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    We’ll send you updates on this idea

    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Johannes Astl supported this idea  · 

  3. Edit and delete comments

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Johannes Astl supported this idea  · 

  4. Expand the ticket reply window

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.


    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Johannes Astl supported this idea  · 

  5. Please make the ticket reply field resizable

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Johannes Astl supported this idea  · 

  6. Ability to delete within tickets PLEASE!

    14 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Johannes Astl supported this idea  · 

  7. Ability to Edit

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Johannes Astl supported this idea  · 

  8. Make url clickable from script based custom field

    1 vote

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Johannes Astl shared this idea  ·