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28 results found

  1. "Warning" when resolving a ticket without adding time entry

    134 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Frank Pietersma supported this idea  · 

  2. Ticket Search - Search within tickets to find previously solved issues

    29 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Frank Pietersma shared this idea  · 

  3. Network discovery should be free

    90 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Frank Pietersma shared this idea  · 

  4. detailed report of tickets

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Frank Pietersma shared this idea  · 

  5. windows firewall check

    6 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Frank Pietersma shared this idea  · 

  6. Include AV Information in Reporting

    17 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Frank Pietersma supported this idea  · 

  7. customer report

    127 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Frank Pietersma supported this idea  · 

  8. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Frank Pietersma supported this idea  · 
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