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29 results found

  1. Add color options for custom statuses so they don't blend in with other statuses.

    8 votes
    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Kate Wagner supported this idea  · 

  2. Print a Ticket

    119 votes
    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kate Wagner supported this idea  · 

  3. Projects Pane

    54 votes
    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kate Wagner supported this idea  · 

  4. Approval process workflows

    37 votes
    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Kate Wagner supported this idea  · 

  5. Schedule existing tickets

    172 votes
    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kate Wagner supported this idea  · 

  6. "Warning" when resolving a ticket without adding time entry

    136 votes
    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kate Wagner supported this idea  · 

  7. Project Ticket

    232 votes
    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kate Wagner supported this idea  · 

  8. Edit Ticket Notes

    242 votes
    25 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kate Wagner supported this idea  · 

  9. Ticket Checklist

    291 votes
    20 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Kate Wagner supported this idea  · 
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