Settings and activity

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1. Respond to tickets without clicking into them

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Dylan Houts shared this idea  ·  Sep 6, 2023

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   Dylan Houts supported this idea  ·  Mar 1, 2022