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  1. Respond to tickets without clicking into them

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dylan Houts shared this idea  · 

  2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    172 votes

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    27 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dylan Houts supported this idea  ·