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  1. Ticket Status Colours

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mikkel Hartvig Pedersen shared this idea  · 

  2. Ability to run weekly reports on open tickets and export to csv

    28 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Mikkel Hartvig Pedersen commented  · 

    Seems like this might not happen? Submitted Sep. 2021?
    I am looking for this as well.
    Need some weekly report (excel), like the timesheet - where it's possible to schedule it with open/pending tickets. Instead of only Resolved Tickets and Entry dates.
    Hopefully this comment will bump this request idea.

    Mikkel Hartvig Pedersen supported this idea  ·