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Settings and activity

3 results found

  1. Allow multiple WFH users to remotely access a computer

    38 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Andrew Viney commented  · 

    This is a really important feature. We have job share users that need to use the same device. Having to enable and disable the user every time is not a practical solution. This would allow us both to make more margin(per user billing rather than per device). Please, please add this ASAP. Thanks

    Andrew Viney supported this idea  · 

  2. Live screenshot of device to see user activity

    414 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Andrew Viney commented  · 

    If this is added please allow us the ability to turn this off or on. There is no way I want my tech's to have this ability for all the reasons Jenny mentions. Yes, knowing if a users is working is useful but screenshotting what they are doing is something totally different and a massive security issue. My customer's HR teams would drop us like a stone if they knew we were able to do this.

  3. Install on iOS and Android

    132 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Andrew Viney commented  · 

    Having an agent that can tell us the status of the device be it iPad, tablet or phone (droid and iOS) is getting more and more of a necessity every day. Just basic stuff like updates, last reboot, network info etc. Also being able to have some form of remote viewing/remote control is becoming more and more important to enable us to support our users.

    Andrew Viney supported this idea  ·