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8 results found

  1. Helpdesk Tickets with out user having to log in

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Midwest I.T. Support Helpdesk shared this idea  · 

  2. Helpdesk agent install automatically when Atera agent gets installed

    32 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Midwest I.T. Support Helpdesk supported this idea  · 

  3. Helpdesk Agent Features

    7 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  4. Ability to cc users in Helpdesk Agent

    8 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  5. Reply to tickets via email

    97 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Midwest I.T. Support Helpdesk supported this idea  · 

  6. Revamped Helpdesk Agent

    338 votes

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    Under Review  ·  55 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Midwest I.T. Support Helpdesk supported this idea  · 

  7. Linux back-ups through Acronis

    5 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Admin →
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    Midwest I.T. Support Helpdesk supported this idea  · 

  8. Remote Support from Linux

    148 votes

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    11 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Midwest I.T. Support Helpdesk supported this idea  ·