Settings and activity

173 results found

1. Sorting Tickets by Last Response

   20 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Feb 21, 2022

2. ticket automation

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Feb 21, 2022

3. Add ability to remove technicians

   130 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Feb 21, 2022

4. Hypervisor monitoring and management

   130 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Feb 21, 2022

5. Remote Support from Linux

   148 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Feb 21, 2022

6. Dark Mode

   1,905 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Lawrence Yau supported this idea  ·  Feb 3, 2022

7. Feature Roadmap

   34 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Lawrence Yau shared this idea  ·  Feb 3, 2022

8. Customized Ticket Options

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Feb 3, 2022

9. Automation based on technician reply

   44 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  Feb 3, 2022

10. Ability to schedule already open tickets

    27 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  Feb 3, 2022

11. Create & Due Dates for Tickets

    17 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Lawrence Yau commented  ·  Feb 3, 2022  ·  Edit…  ·  Delete…

    It boggles my mind that I cannot set a due date manually.
    Why is this *only* a calculated field?

    Save Submitting...
    Lawrence Yau supported this idea  ·  Feb 3, 2022

12. Improve adding Manual Time Entries

    218 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  Feb 3, 2022

13. Custom Timezones for Customers

    6 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Lawrence Yau shared this idea  ·  Feb 2, 2022