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5 results found

  1. Create Custom Tags

    18 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Superior IT Department supported this idea  · 
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    Superior IT Department commented  · 

    +1 here. I want to ensure that the tag I create is used by everyone on the team, and not have them manually entering a tag that can easily be typoed.

  2. Sophos Integration

    663 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Superior IT Department supported this idea  · 

  3. Auditor report per customer, need Export all device and all customer report in one go

    24 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Superior IT Department commented  · 

    This is another obvious need. We user Atera as an internal system, and have our branches/locations setup as Customers.
    I just spent 20 minutes generating Excel files, and then opening 10 files to copy/paste data into a common Workbook. I now have further work to clean that up, because some of the Customer locations had different hard drive details, so a different number of columns were exported, causing subsequent columns to misalign. Looking at probably another hour of work on that I figure.

    Superior IT Department supported this idea  · 

  4. Scheduled Auditor Report - XLS format

    16 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Superior IT Department commented  · 

    This should be an easy add, how many votes does a feature request typically need before it gets the attention of Developers?

    Superior IT Department supported this idea  · 

  5. ticket notifications

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Superior IT Department shared this idea  ·