Settings and activity
5 results found
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18 votes
Hey, thanks for posting your feedback!
Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW
Superior IT Department
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661 votesSuperior IT Department
supported this idea
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23 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Superior IT Department
commented
This is another obvious need. We user Atera as an internal system, and have our branches/locations setup as Customers.
I just spent 20 minutes generating Excel files, and then opening 10 files to copy/paste data into a common Workbook. I now have further work to clean that up, because some of the Customer locations had different hard drive details, so a different number of columns were exported, causing subsequent columns to misalign. Looking at probably another hour of work on that I figure.Superior IT Department
supported this idea
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16 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Superior IT Department
commented
This should be an easy add, how many votes does a feature request typically need before it gets the attention of Developers?
Superior IT Department
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11 votesSuperior IT Department
shared this idea
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+1 here. I want to ensure that the tag I create is used by everyone on the team, and not have them manually entering a tag that can easily be typoed.