Settings and activity

8 results found

1. Enable "Additional Rates" on Block Money contract

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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2. Assign a start date for amended rates

   1 vote

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   0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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   Service Desk shared this idea  ·  Sep 5, 2022

3. Auto-assign tickets with initial reply

   64 votes

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   14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Service Desk supported this idea  ·  Sep 5, 2022

4. billing

   7 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Service Desk supported this idea  ·  Sep 5, 2022

5. assign multiple email addresses to one contact

   10 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Service Desk shared this idea  ·  Jul 20, 2022

6. Show ticket time entries also on the customer portal

   20 votes

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   3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Service Desk supported this idea  ·  May 2, 2022

7. billing

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Service Desk shared this idea  ·  Oct 20, 2021

8. Technician billable time entries summary sent to customer

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Service Desk shared this idea  ·  Oct 18, 2021