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238 votesUnder Review · 32 comments · Ideas and Feedback » Helpdesk Agent · Flag idea as inappropriate… · Admin →
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12 votes0 comments · Ideas and Feedback » IT Automation and Patch Management · Flag idea as inappropriate… · Admin →
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Ron Hoppner
supported this idea
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35 votes1 comment · Ideas and Feedback » IT Automation and Patch Management · Flag idea as inappropriate… · Admin →
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Ron Hoppner
supported this idea
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24 votes0 comments · Ideas and Feedback » IT Automation and Patch Management · Flag idea as inappropriate… · Admin →
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Ron Hoppner
supported this idea
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50 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Ron Hoppner
supported this idea
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Tying the agent to the user profile instead of the agent would make all the difference. I can't use the Helpdesk agent because of a large number of shared machines in a client's fleet. Once User A signs in and creates their Helpdesk account, that's that. When User B signs into their domain account and clicks the Helpdesk agent, they're into User A's Helpdesk account. Complete show stopper for me.
- Integration with AzureAD's single sign on infrastructure would be dynamite
- More flexibility in creating ticket forms would be huge