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  1. import tickets from zendesk

    9 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lance Johnson shared this idea  · 

  2. Ability to run weekly reports on open tickets and export to csv

    30 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Lance Johnson commented  · 

    Not just CSV but Excel as well

    Lance Johnson supported this idea  ·