Settings and activity

61 results found

1. Customer Portal / Service portal suggested improvements (consolidated)

   167 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

2. Ability for End User to Run Scripts from Helpdesk Agent

   40 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

3. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

4. Revamped Helpdesk Agent

   346 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

5. Implement a SSH webshell for accessing devices on networks.

   9 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

6. Configure Multiple Monitoring Agents

   13 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

7. Password protect device management

   11 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

8. Automatically move a device to another folder when it is offline for a set period of time?

   3 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

9. Filter by OS Version

   17 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Apr 9, 2022

10. Link to device's Folder

    15 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

11. TPM Status & Version

    10 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

12. WMI Queries/ PowerShell Output

    19 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

13. Alert, when there a patch larger than the amount of free space left on the device

    19 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

14. Mobile Device Management

    2,315 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Jörg Brümmer supported this idea  ·  Apr 9, 2022

15. WeClap ERP integration

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

16. Integration with Watchguard

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

17. voip

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

18. Uninstall software installed by Chocolatey

    236 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

19. Monitored Agent "addon" for Synology

    222 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Apr 9, 2022

20. The ability to Remove or Edit the default Ticket fields

    53 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022