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  1. 160 votes

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    Florian Zindl commented  · 

    Alternatively, extends the API so that Splashtop remote requests can be read with start and end times per agent and customer.
    But i would definitely recommend these remote connection reports. it will help a lot of technicians to review their daily work - I doubt that everybody will use the ticket functionality. An automatic report on daily or weekly basis would increase the revenue from our technicians.

    Florian Zindl supported this idea  · 
  2. 9 votes

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    Florian Zindl supported this idea  ·