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  1. email non delivery report

    23 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jake Walker commented  · 

    This is a great idea. Not sure why it isn't a feature yet?

    Jake Walker supported this idea  · 

  2. Have Technician Performance Reports use the Business Calendar for SLAs to accurately represent Average First Response Time

    8 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Jake Walker supported this idea  · 

  3. Simple Ticket Reminders for Technicians

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Jake Walker supported this idea  · 

  4. Office license type

    471 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Jake Walker supported this idea  · 

  5. Ubiquiti Integration

    937 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Jake Walker supported this idea  ·