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  1. Helpdesk agent improvements

    16 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    IlanaW dev shared this idea  · 

  2. Improved Customized Dashboard

    1,542 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    IlanaW dev commented  · 

    Addition of a more full-fledged alerting widget.

    IlanaW dev supported this idea  ·