258 search results
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Increased visibility of ticket status - such as the whole line being shaded differently
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Grafana for data visualization
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passwords
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Add attachment capability to the Quick Response Template
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SLA That does not require first response
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Raw Data Exports
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new ticket sound
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Automatic logout after time of inactivity
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Fix Chat
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Information Security Risk
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Risk assessment
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agent
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Having multiple phone numbers in the ticket systems · Under Review
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email pickup
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"Awaiting xx Response" field automated aging colour change
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Email notifications for tech responses to client email
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Add directory statistics like WINDIRSTAT for disk space management.
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Include Department on user import
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Dynamic Groups
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Monitor History Over Time