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  1. Data Export

  2. Delay Sending of Response  ·  Under Review

  3. Custom Ticket Activity Status

  4. Display entire ticket conversation in email template  ·  Under Review

  5. Customer Asset Search

  6. mobile app customer signature  ·  Released

  7. External backup to 3rd party - IMMEDIATE ACTION REQUIRED!

  8. First response time on ticket list

  9. Be able to extract data from custom fields from the API

  10. set up an automated response for a new ticket created having different responses ( after hours versus during normal hours)

  11. **Remotely Wipe Devices**

  12. A smarter way to monitor temperature  ·  Under Review

  13. Auto Refresh Atera Ticket Management Interfaces  ·  Released

  14. data portability

  15. Native backup using Wasabi as backend for storage  ·  Under Review

  16. Create Customized Reports  ·  Under Review

  17. Not a feature, Atera should fix it so that page data is cached, and still there when you click on add contact for example in a Ticket

  18. Intune integration

  19. We want to be able to disable/enable a client without losing the data  ·  Under Review

  20. Option to prevent auto response loops

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