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  1. First response time on ticket list

  2. Intune integration

  3. Password History

  4. Customer Asset Search

  5. Be able to extract data from custom fields from the API

  6. Custom Ticket Activity Status

  7. Display entire ticket conversation in email template

  8. To be able to integrate COVE DATA Protection

  9. "Power Automate"

  10. Delay Sending of Response

  11. mobile app customer signature  ·  Released

  12. External backup to 3rd party - IMMEDIATE ACTION REQUIRED!

  13. **Remotely Wipe Devices**

  14. A smarter way to monitor temperature

  15. Merge tickets automatically if they include RE: or FW: and ticket contact is recipient or cc'd

  16. Auto Refresh Atera Ticket Management Interfaces  ·  Released

  17. reading survey response

  18. Create Customized Reports

  19. Native backup using Wasabi as backend for storage

  20. Realtime temperature display

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